With lives and patient wellbeing potentially on the line, the healthcare industry has typically been cautious about new technology. Since the start of the Covid-19, pandemic, however, global healthcare providers have shown that they are more than ready to innovate quickly.  According to a recent Trend Micro report, 88% of global healthcare organisations have accelerated

According to a 2017 study by SnapLogic, 90% of employees are burdened with boring, repetitive tasks throughout their workday. McKinsey, meanwhile, estimates that 40% of workers spend at least 25% of their working week on repetitive tasks. Power Automate is a Microsoft-developed tool to fully automate such tasks and let employees focus on the parts

When you think of call recording, you might think of a robot telling you that everything you say will be saved for later use. For some, it’s an annoyance, but most likely don’t think twice. For those employees working in call centres, financial, or legal services, however, you’ll know that call recording is a vital

With over 38 million subscribers to Microsoft 365, and in excess of half a billion worldwide using its free applications and services, Microsoft knows a thing or two when it comes to delivering secure, efficient and versatile software. But there is one element of its Microsoft 365 package that is frequently overlooked by users, and

As software companies look to penetrate new markets, the breadth of solutions targeted at non-profits has increased substantially. Aware that charities face a high degree of budgetary scrutiny, software providers offer generous pricing models and customisations to suit non-profit organisations. When combined with government funding that is increasingly available, now is a great time to

When the pandemic hit and the UK abruptly plunged into its first lockdown, many employees were left struggling with a whole range of issues; a major one being technology. Virtually overnight, employees across the world became completely reliant on whether or not their firms had already begun a digital transformation. For some, particularly in the

It’s an undoubted fact that the global pandemic of 2020/21 will leave businesses operating in a vastly different landscape to just twelve months ago, with many making considerable alterations to the way in which they function. One such adjustment will be the urgent need for greater vigilance when it comes to cyberthreats; something that affects

Adoption of Microsoft Teams by commercial businesses has made headlines over the world, but the news about its take up by the education industry has been a little less explicit. This month, Teams reportedly hit the milestone of 100 million students – an increase of 30 million since September 2020. While Teams was already gaining

The IT security landscape is ever evolving. According to a 2020 SonicWall cyber report, hundreds of thousands of unique malware strains are found each year, many of them bringing new techniques and vulnerabilities. To meet these growing threats, security solutions must evolve: which is exactly what Microsoft is doing with its 365 platform. Throughout 2020,

Even before Covid-19 disrupted our everyday working lives, employee wellness programmes were growing in importance in businesses of all shapes and sizes. And with good reason. Statistics from the UK’s Health & Safety Executive show that in 2019/20, pre-pandemic, there were an estimated 828,000 workers affected by work-related stress, resulting in an approximate 17.9 million

In the strange world we’re living in, virtual events gone from being optional supplements to the main way businesses network. With this new demand, key platforms like Zoom and Microsoft Teams have stepped forward, rapidly expanding their feature set and providing competitive pricing. However, even with dedicated tools, a lot goes into holding a successful

During the last year of lockdown, working from home has brought several internet-related issues into sharp focus, not least how to keep ourselves and our children safe online. Even when lockdown ends and children head back to school, internet usage is likely to remain at an all-time high. ONS data published in March 2020 (just