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IT Support Desk 2017-07-17T13:37:18+00:00

COMPUPAC IT HELP DESK

Compupac IT Solutions operate an IT help desk for our customers which can be accessed from 9am to 5.30pm. Our experienced help desk and support engineers are on hand to rapidly assess and solve issues without delay, whether it is over the phone, via remote support, or a scheduled visit depending on your business needs.

We have invested heavily in our help desk system which allows us to track your call from start to resolution. It also allows us to update our field engineers in real time with case notes and to direct the nearest available engineer to your site if your issue requires hands on assistance.

Here are some of our IT support services that we provide:

  • Repair centre

  • On-site support

  • Remote support

  • Managed Services

  • Remote Monitoring and Backup

  • Authorised warranty for both HP and Lenovo business products

We love this stuff, and it shows

We love IT. We’re happy to admit we geek-out on IT even in our spare time, which is why we offer a higher level of service… we literally live and breathe this stuff, and our enthusiasm for sharing that with our clients is inextinguishable.

LET’S WORK TOGETHER

All great businesses have great partners and we have aligned ourselves with the very best in the industry.

MAKE ENQUIRY